Custom sticker production: 5–7 business days
Custom stickers are made-to-order. Our standard production window is 5–7 business days after confirmed payment, before shipping. Business days are Monday through Friday, excluding holidays. If artwork needs replacement or your order needs clarification, we will contact you and provide an updated shipping date. We will not silently extend your order’s timeline.
Shipping is additional
We currently offer US shipping. USPS Ground Advantage uses the flat base shipping price shown in the sticker studio and cart. Other shipping options and prices appear after you enter your shipping address. Carrier delivery estimates cover transit after shipment, not production. Choosing a faster carrier service does not shorten production time. Carrier estimates are not a guaranteed delivery date.
Free snail mail
Snail mail is a free, untracked delivery option for custom stickers. Delivery cannot be monitored or confirmed. Choose it at your own risk; select a tracked service if you need tracking. Production time still applies. We email you when your order is mailed.
Updates and tracking
Use the private order link in your confirmation email to view your order. For tracked shipments, the order page shows tracking when the label is ready, and a shipping email is sent when the order is marked shipped. Creating a label does not mean the carrier has received the package; the first carrier scan may take time to appear.
Artwork issues and delays
Use a sharp file at the final print size and double-check your crop. If we identify an unsuitable file, we will request a replacement before production. If we cannot ship within the stated window, we will email a revised shipping date and give you the option to agree to the delay or cancel the unshipped order for a prompt refund. If we cannot obtain the consent required to continue, we will cancel and refund the unshipped order.
Address changes and delivery problems
Check your complete address, including apartment or suite, before checkout. Email us immediately for an address correction; changes may not be possible once a label or shipment is prepared. For missing, delayed, damaged, or returned shipments, email support@stickers.cool with your order number. We will help investigate rather than leaving you to handle it alone.
Sticker Club envelopes
Sticker Club uses economy envelope mail without tracking. Monthly billing is separate from the mailing date. Ask support about the current mailing schedule or a missing envelope. Carrier letter-mail timing varies; the tracked parcel estimates shown for custom sticker orders do not apply to club envelopes.